The purpose of this Privacy policy is to acquaint our customers, potential customers and visitors of www.mabellasleepwear.com (further as Mabella) with the purpose and basis for personal data processing by MABELLA, Jana Šturm s.p., Miren 172/d, 5291 Miren, Slovenija (further as: Mabella company or provider or personal data controller or »we«).

At Mabella, we value your privacy and always diligently protect your data.

This privacy policy may be changed, modified or updated at any time, with no prior warning or notification. By using the provider's website, an individual confirms she or he agrees with the changes and modifications.

All our online activities are in accordance with European legislation (Regulation (EU) 2016/697 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (The EU General Data Protection Regulation (GDPR)) and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and national legislation of the Republic of Slovenia (Personal Data Protection Act (ZVOP-1, Ur. l. RS, no. 94/07), Electronic Commerce Market Act (ZEPT, Ur. l. RS, no. 96/09 in 19/15) etc.).

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WHICH PERSONAL DATA DO WE COLLECT? WHAT ARE THE PURPOSES AND LEGAL GROUND FOR DATA PROCESSING?

Here you can find out which personal data we collect, with what purposes we store and process them and what is the legal ground for storage and processing this data (the law and contractual relations, legal interest or the individual’s consent).

The provider, according to purposes as defined in this policy, collects the following personal data:

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Data about purchaser: Includes all data related to users purchases and includes your name, surname, shipping address, address of the payer, telephone number and details about the purchase.

Purpose: We store and process this data for the purpose of supplying our products, storage of proof of purchase and in order to ensure the quality of the service.

Legal ground: distance contract, concluded at the time of purchase.

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Data about the user: includes data about the user (name, surname, country, age, gender) and user’s usage of our website and other our communication channels.

Purpose: We store and process this data for the purpose of the proper functioning of our website and in order to show you only the content that matters to you and in order to guarantee the security of the website. They allow us to post on the website and other online services.

Legal ground: legal interest, which allows us to edit the website and manage the business.

 

Communication data: Includes all types of communication you make with us, through different channels, from the contact form to e-mail, social media messages or any other messages.

Purpose: We store this data and process them in order to communicate with you, to store evidence and to ensure quality service.

Legal ground: Our legal interest to answer on a communication, ensure quality service and store evidence.

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Technical data: they include data about the usage of our webpage and other web services and they include among others your IP address, data about your browser, time of website usage (dates and times of visits, time spent on individual pages total time spent on the website), the number of visited pages, and data about the user’s use (reading) of received messages (e-mail, SMS) from the provider.

Purpose: We process this data in order to manage and keep secure our web pages, they allow us to show you only the content that matters to you and only the marketing messages relevant to you and allow us to evaluate the success of our advertising and marketing.

Legal ground: The legal interest in regulating our sites and the growth of our company.

    

Marketing data: Includes data about how and which marketing messages you want to receive from us and our partners we operate with at advertising (Facebook, Google Adwords).

Purpose: We process this data to allow you to participate in advertising promotions we have, they allow us to show you relevant content on the web page and in advertisement and to measure and understand the efficiency of our advertisement.

Legal ground: Legitimate interest in the analysis of how users use our products. On this basis, we develop our products, adapt our marketing strategies and grow as a company.

 

 

We use the data from all the categories above to be able to show you just the most important information and advertisement for you (including Facebook and other networks) and to measure our marketing and advertising campaigns. The ground for storing and processing the data is our legitimate interest in the growing of our company.

 

We use this data also for sending you marketing messages on e-mail, the ground for this is a contract you make with when purchasing, by subscribing to our newsletter or our interest for the growth of the company.

 

Sensitive data:Our company dos not collect or process sensitive data.

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Some data we collect because the law implies so or because they are necessary to perform the contract you make with us at the time of the purchase. If you do not share them with us, we might not be able to process the order and we will have to cancel it. In this case, we will notify you before.

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We will only be using your data for the purposes we have collected them or for similar purposes. Otherwise, we will contact you and ask for permission. For more information about the usage of your personal data please contact us on info(at)mabellasleepwear.com.

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We do not collect your personal data unless you enable it or consent to it (by agreeing to our privacy policy, store policy, etc.) or when there is a legal basis or a legal interest by the controller for data processing.

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WHEN DO WE NEED YOUR CONSENT?

We need your consent for:

• sending you advertising messages, advertisement, promotions, which does not come out of contractual obligations (subscribing to an e-mail newsletter, which include marketing content),

• market research and profiling of users for the purposes of carrying out the activity (use of Google Analytics), (we explicitly need your agreeing to the consent to upload cookies that allow this).

 

HOW DO WE COLLECT PERSONAL DATA?

We collect the data in different ways. We get some of them from you (when you complete the contact form on our website or by subscribing to our newsletter), other data we collect automatically, while you are visiting our page, with the help of cookies and other similar technologies. You can find more info about the cookies we use in section BISCUITS.

We can get some information about you also from our third parties, analytical companies, like for example Google, which is located outside EU countries, advertising networks, like for example Facebook, located outside EU countries, web browsers, like for example Google, located outside EU and companies that offer us technical services, ensure us secure payment, package delivery and other services.

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TRANSMISSION OF YOUR PERSONAL DATA TO THIRD PARTIES

As an individual, you are informed and you agree, that the provider in some cases for some services trust your data to other persons (contractual processors). Contractors can use those data we trust them only and exclusively in the name of the provider and within the provider's authorization and in accordance with the purposes that are explained in this privacy policy.

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The list of the contractors we work with:

• accounting service, law firms and other law consultants

• data processing and analytics providers

• maintainers of IT systems

• providers for sending e-mail messages (like Mailchimp and others)

• providers of payment systems (like Paypal, Braintree, Nova KBM and others)

• providers of systems for customer relationship management (like Microsoft, Webmail)

• providers for online advertising (like Google, Facebook)

• provider of web store platform (Wix)

• delivery company (like Pošta Slovenije, GLS and others)

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We, the provider, won't be giving your personal data to any other unauthorized individuals.

The contractors are allowed to process personal data only in accordance with the providers' instructions and are not allowed to use them to pursue their own personal interests.

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INTERNATIONAL DATA TRANSMISSION

In accordance with the EU legislation, the transmission of the personal data to the not EU companies is prohibited unless when the transmission to those companies still ensures a high level of security of personal data. We ensure that those, not EU companies we work with are members of the Privacy Shield Framework, which ensure the same security of personal data as you can expect it in the EU.

In case we would like to transmit information to not EU companies, that have not those high standards, we will notice you before and ask you for your consense.

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STORAGE OF PERSONAL DATA

Personal data may only be stored for as long as is necessary to achieve the purpose for which they were collected or further processed.

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FREEDOM OF CHOICE

Information that you transmit to us is controlled by you. If you decide that you don΄t want to share some information with the provider, then you won΄t be able to access properly to some website pages and functions.

The individual, who wants to unsubscribe from Mabella΄s newsletter, can communicate his decision to info(at)mabellasleepwear.com. If your personal data changes (your surname, address, e-mail, telephone number) please let us know about the changes on our e-mail address: info(at)mabellasleepwear.com.

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MINORS

Minors until the age of 16 shouldn΄t be transmitting any type of personal information to the website or otherwise without the permission (consent or approval) of the holder of parental responsibility for the child (one of the parents or guardians). The provider won΄t be collecting consciously personal data for the persons, who are minors (younger than 16 years) or use them in any way or reveal it to third parties without the permission of the holder of parental responsibility for the child.

 

The provider (considering the technology available) strives to reasonably check if the holder of parental responsibility for the child has given him the consent or approval.

 

SAFETY

We ensure the safety of your personal data with high safety standards. The access to your data is allowed only to our employees and our partner companies and they only can use them within agreed processes.

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YOUR RIGHTS

To ensure fair and transparent processing of your data you have many rights in accordance with EU legal regulations. You have the right to access personal data, the right to withdraw your consent, the right to review and correction of the data, the right of cancellation of your data, the right to transfer your personal data, the right of processing restriction, the right of objection and complaint.

If you want to complain about the processing of data that we perform on our site you can do it to the information commissioner on the address Zaloška cesta 59, 1000 Ljubljana.

 

When you want to apply for your rights or get extra information please contact us on our e-address: info@mabellasleepwear.com. We have 1 month of time to discuss your application and answer it in accordance with GDPR.

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